If you do have a question regarding this website or your account, you can call the Information Line at 1-844-LADC457 (844-523-2457). Customer Service Associates are available Monday through Friday, 6:00 a.m. to 5:00 p.m., PT, except on New York Stock Exchange holidays.

You can also reach us by mail by writing to:
Voya
Attn: City of Los Angeles Deferred Compensation Plan
PO Box 990071
Hartford, CT 06199

Our overnight mailing address is:
Voya
Attn: City of Los Angeles Deferred Compensation Plan
One Orange Way
Windsor, CT 06095

To meet with a Retirement Counselor, please visit
City Hall Service Center
200 N. Spring Street, Room 867
Los Angeles, CA 90012
Open weekdays from 8:00 a.m. to 4:00 p.m
(213) 978-1601

*Our local representatives are available at any time. Walk-ins are welcome and no appointments are required.

Questions Regarding Plan Governance and Administration

Oversight of the City's Plan is provided by the City of Los Angeles Board of Deferred Compensation
Administration. Staff support is provided by the City of Los Angeles Personnel Department. For information
about the Board, accesses to Board meeting materials, and other information related to the Plan rules, please
visit the Plan's administrative website.

If you have other questions or concerns, please email [email protected].