Question :
How do I set up an online loan repayment arrangement now that I have separated from service?

Answer :
There are 3 needed steps to set up an ACH Debit Repayment arrangement from your bank account for your loan following separation from the state:

1. Contact the Plan Information Line at 800-748-6128 to request a loan reamortization to a monthly frequency.
2. Add Banking Information to your Online Account:
a. Log-in to stateofmi.voya.com > click on the applicable account > Profile > Banking Information > Add/Edit Banking Info > Complete online form
3. Set up Automated Payments:
Log-in to stateofmi.voya.com > click on the applicable plan > Loans & Withdrawal section > Loan Payment > Under the applicable loan, click the Automate Recurring Direct Debit Payments Check box > Read, review, and agree to the Terms and Conditions > follow the screen prompts to complete set up.